Terms of Service

1. Definitions

For the purposes of this Agreement, the following terms shall have the meanings set forth below:

• "Service" means the GetLead software-as-a-service platform, including but not limited to lead generation, email outreach, lead scraping, CRM features, data export, and all associated functionalities accessible through app.getle.ad and related subdomains.
• "Account" means the user account created by you to access and use the Service.
• "Plan" means the specific tier of access purchased by you (Starter, Pro, or Ultra), each with its own feature set, limitations, and pricing as described on our pricing page.
• "Lifetime Access" means a one-time payment granting perpetual access to the Service under the purchased Plan's terms, subject to the conditions set forth in Section 4.
• "User Content" means any data, information, leads, email content, templates, or other materials uploaded, created, or transmitted by you through the Service.
• "Third-Party Data" means lead data, business contact information, and other records sourced from third-party databases and made accessible through the Service.

2. Account Registration and Eligibility

2.1 Eligibility

You must be at least eighteen (18) years of age and possess the legal authority to enter into this Agreement. By using the Service, you represent and warrant that you meet these eligibility requirements. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials, including your email address and password. You agree to immediately notify us at info@adgrow.net of any unauthorized use of your account. GetLead shall not be liable for any loss or damage arising from your failure to secure your account credentials.

2.3 Account Accuracy

You agree to provide accurate, current, and complete information during registration and to update such information as necessary to maintain its accuracy. We reserve the right to suspend or terminate accounts that contain false or misleading information.

2.4 One Account Per User

Each individual is permitted to maintain only one (1) account unless additional accounts are explicitly authorized under a multi-user Plan. Creating multiple accounts to circumvent Plan limitations, exploit promotional offers, or abuse the Service constitutes a material breach of these Terms and may result in immediate termination of all associated accounts without refund.

3. Service Description and License

3.1 License Grant

Subject to your compliance with these Terms and payment of applicable fees, GetLead grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your internal business purposes in accordance with the Plan you have purchased.

3.2 License Restrictions

You shall not:

• Sublicense, sell, resell, lease, lend, or otherwise commercially distribute access to the Service or any data obtained through the Service to third parties, unless expressly permitted under your Plan;
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code or underlying algorithms of the Service;
• Use the Service to build a competing product or service;
• Circumvent or attempt to circumvent any usage limits, security measures, or access controls;
• Use automated scripts, bots, or other means to access the Service beyond the scope of normal human usage;
• Share, publish, or distribute your account credentials with any third party;
• Use the Service in any manner that violates applicable local, state, national, or international laws or regulations.

3.3 Service as Provided

The Service is provided as a software tool. GetLead does not guarantee the accuracy, completeness, or timeliness of any Third-Party Data accessible through the Service, including but not limited to email addresses, phone numbers, company information, or social media profiles. Data sourced from third-party databases may contain inaccuracies, outdated information, or duplicates. You acknowledge and accept this inherent limitation of data aggregation services.

4. Subscription Plans and Pricing

4.1 Available Plans

GetLead currently offers the following Plans, each with its own feature set and limitations as described on our pricing page at app.getle.ad/paywall:

• Starter ($9.90 — Lifetime Access): Entry-level plan with defined lead and email limits.
• Pro ($49.90 — Lifetime Access): Advanced plan with expanded limits and additional features.
• Ultra ($249.90 — Lifetime Access): Premium plan with maximum access, renewing monthly lead credits, and exclusive features.

4.2 Lifetime Access — Definition and Conditions

"Lifetime Access" means access to the Service for the operational lifetime of the GetLead platform, subject to the following conditions:

• Lifetime Access is contingent upon your continued compliance with these Terms;
• "Lifetime" refers to the commercially viable lifespan of the GetLead platform and does not constitute an irrevocable perpetual guarantee;
• GetLead reserves the right to modify, update, or discontinue features, integrations, or third-party data sources as necessary to maintain Service quality and comply with legal obligations;
• In the event of permanent platform discontinuation, GetLead will provide a minimum of ninety (90) days' advance written notice to all active users;
• Lifetime Access is personal to the original purchaser and is non-transferable to any other individual or entity.

4.3 Pricing Changes

GetLead reserves the right to modify pricing for new purchases at any time without prior notice. Pricing changes shall not affect Plans already purchased by existing customers. Promotional or limited-time pricing is subject to change or withdrawal at GetLead's sole discretion.

5. Payment Terms

5.1 Payment Processing

All payments are processed securely through Stripe, Inc. ("Stripe"), our third-party payment processor. By making a purchase, you also agree to Stripe's Terms of Service. GetLead does not store your complete credit card information on its servers.

5.2 Payment Authentication

All transactions are subject to 3D Secure (3DS) authentication as required by your card issuer. Completion of 3DS authentication confirms that the cardholder has authorized the transaction. This authentication record is maintained as evidence of authorized payment.

5.3 Billing Descriptor

Charges from GetLead will appear on your credit card or bank statement as "GETLEAD.APP" or "AGROW". If you do not recognize a charge, please contact us at info@adgrow.net before initiating a dispute with your bank or card issuer.

5.4 Currency and Taxes

All prices are listed in United States Dollars (USD) unless otherwise specified. You are responsible for any applicable taxes, duties, or government-imposed fees associated with your purchase based on your location and applicable tax laws.

5.5 Acknowledgment at Checkout

• You have reviewed the features and limitations of your selected Plan as described on the pricing page;
• You understand that the Service is a digital product delivered immediately upon purchase;
• You have read and agree to the Refund Policy, which states that all sales are final and no refunds are issued;
• You have read and agree to these Terms of Service in their entirety;
• You are the authorized cardholder or have explicit permission from the cardholder to make this purchase;
• You understand that filing a chargeback or payment dispute constitutes a breach of this Agreement as described in Section 14.

6. Refund and Cancellation Policy

Due to the digital nature of the Service and the immediate delivery of access upon purchase, all payments are non-refundable. By completing a purchase, you waive any right to a refund, chargeback, or payment reversal except as expressly provided in our Refund Policy or as required by mandatory applicable law.

7. Acceptable Use Policy

You agree not to use the Service to:

• Send unsolicited commercial emails ("spam") in violation of applicable anti-spam laws, including but not limited to CAN-SPAM (United States), GDPR (European Union), CASL (Canada), and any other applicable legislation;
• Harvest, collect, or store personal data in violation of applicable privacy and data protection laws;
• Transmit any material that is unlawful, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable;
• Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity;
• Interfere with, disrupt, or impose an unreasonable burden on the Service or the networks connected to the Service;
• Attempt to gain unauthorized access to any portion of the Service, other accounts, or any systems or networks connected to the Service;
• Use the Service for any fraudulent, misleading, or illegal purpose;
• Export data obtained through the Service for the purpose of building a competing database or service.

Violation of this Acceptable Use Policy may result in immediate suspension or termination of your Account without refund and without prior notice.

8. Intellectual Property Rights

8.1 GetLead's Intellectual Property

The Service, including all software, code, algorithms, designs, text, graphics, logos, trademarks, and documentation, is the exclusive property of GetLead and its licensors. Nothing in these Terms grants you any ownership rights in the Service.

8.2 User Content

You retain ownership of your User Content. By using the Service, you grant GetLead a limited, non-exclusive license to process, store, and transmit your User Content solely as necessary to provide and maintain the Service.

8.3 Feedback

Any feedback, suggestions, or ideas you provide regarding the Service shall become the exclusive property of GetLead. We may use, modify, and implement such feedback without obligation to you.

9. Data Protection and Privacy

Your use of the Service is subject to our Privacy Policy, which describes how we collect, use, store, and protect your personal information. You acknowledge that you are responsible for ensuring that your use of any data obtained through the Service complies with all applicable data protection and privacy laws in your jurisdiction.

10. Service Availability and Modifications

10.1 Availability

GetLead strives to maintain high availability of the Service. However, the Service is provided on an "as available" basis, and we do not guarantee uninterrupted or error-free operation. Scheduled maintenance, system updates, or unforeseen technical issues may result in temporary unavailability.

10.2 Modifications

GetLead reserves the right to modify, update, enhance, or discontinue any features or functionalities of the Service at any time. We will endeavor to provide reasonable notice of material changes that significantly affect your use of the Service.

11. Disclaimer of Warranties

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GETLEAD, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF GETLEAD HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL GETLEAD'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE EXCEED THE TOTAL AMOUNT PAID BY YOU TO GETLEAD IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED UNITED STATES DOLLARS (USD $100.00), WHICHEVER IS GREATER.

13. Indemnification

You agree to indemnify, defend, and hold harmless GetLead, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; (d) your User Content; or (e) your violation of any third-party rights, including intellectual property and privacy rights.

14. Dispute Resolution and Chargebacks

14.1 Contact Us First

If you have any concerns, issues, or dissatisfaction with the Service or a charge on your account, you agree to contact us first at info@adgrow.net before initiating any dispute, chargeback, or payment reversal with your bank or card issuer. We are committed to resolving legitimate concerns promptly and fairly.

14.2 Chargeback Policy

In the event of a chargeback or payment dispute:

• GetLead will submit comprehensive evidence to the payment processor and issuing bank demonstrating the legitimacy of the transaction, including but not limited to: 3D Secure authentication records, account activity logs, IP addresses, email delivery confirmations, Terms of Service acceptance records, and product usage data;
• Your Account will be immediately suspended pending resolution of the dispute;
• If the chargeback is resolved in GetLead's favor, your Account may be permanently terminated at GetLead's sole discretion;
• GetLead reserves the right to pursue recovery of the disputed amount plus any associated fees, costs, and expenses incurred as a result of the chargeback, including but not limited to chargeback fees imposed by our payment processor, administrative costs, and reasonable attorneys' fees;
• GetLead may report fraudulent chargebacks to relevant authorities and anti-fraud databases.

14.3 Informal Resolution

Before initiating any formal dispute resolution proceedings, you agree to first attempt to resolve any dispute informally by contacting us at info@adgrow.net. We will endeavor to respond within forty-eight (48) hours of receiving your communication.

14.4 Binding Arbitration

Any dispute, controversy, or claim arising out of or relating to these Terms or the Service that cannot be resolved informally within thirty (30) days shall be finally settled by binding arbitration in accordance with the rules of the Polish Chamber of Commerce. The arbitration shall be conducted in Warsaw, Poland. The language of arbitration shall be English. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

14.5 Class Action Waiver

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND GETLEAD AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. Unless both parties agree in writing, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of representative or class proceeding.

15. Termination

15.1 Termination by GetLead

GetLead reserves the right to suspend or terminate your Account and access to the Service, with or without notice, for any of the following reasons:

• Violation of these Terms, including the Acceptable Use Policy;
• Filing of a fraudulent chargeback or payment dispute;
• Engaging in activity that is harmful to GetLead, its users, or third parties;
• Non-payment of applicable fees;
• As required by law or legal process.

15.2 Effect of Termination

Upon termination: (a) your right to access and use the Service shall immediately cease; (b) GetLead may delete your Account data after a reasonable retention period; (c) no refund of any fees paid shall be due; (d) Sections 8, 11, 12, 13, 14, and 16 shall survive termination.

16. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Poland, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Warsaw, Poland, and you hereby consent to the personal jurisdiction and venue of such courts.

17. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, shall be severed from these Terms. The invalidity of any provision shall not affect the validity and enforceability of the remaining provisions.

18. Entire Agreement and Amendments

These Terms, together with the Refund Policy and Privacy Policy, constitute the entire agreement between you and GetLead regarding the Service and supersede all prior agreements, understandings, and communications, whether written or oral. GetLead reserves the right to modify these Terms at any time. Material changes will be communicated via email or through a notice on the Service. Your continued use of the Service after such notification constitutes acceptance of the modified Terms.

19. Contact Information

If you have any questions, concerns, or requests regarding these Terms, please contact us:

• Email: info@adgrow.net
• Website: https://app.getle.ad
• Company: Adgrow sp. z o.o.
• Address: Białostocka 7 / 30, 03-741 Warszawa, Polska